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Internet changing the way people manage their health

Cisco Network Systems, a company that creates intelligent integrated networks to adapt to current and future business needs, reported on a study that says one in three Americans claim that the Internet changed the way they manage their health.

The main findings of this survey of over 4,000 people include:

  • 62% reported using online health tools.
  • 56% reported improvement in their health management due to personal technology.
  • 2% of patients with chronic diseases thought that online health tools had improved their management.
  • One third of patients thought that online tools enabled them to be an "equal partner with my care providers in making health decisions."
  • 62% reported that they would go to their personal physician for information and advice; 44% said they sought information and advice on medical Web sites; 32% said that found healthcare information and advice through an online search.
  • The Internet ranked as number 3 among the top 5 sources for medical information.
  • 62% said that their physician did not utilize the Internet to manage their health.
  • Among ways respondents said that their physicians do utilize the Internet include: direct e-mail communication with patients; scheduling of appointments; offering a way to check on practice and credentials on a Web site.
  • 27% thought their physician fully embraced the Internet.
  • Only 11% of physicians communicate by e-mail even though 45% of Americans would like this method of contact.
  • 34% of patients wanted to access lab results by a secure Web site while only 7% stated that they had this option.
  • 33% would like to schedule appointments online but only 7% said that this was currently available to them.
  • 40% of patients had privacy concerns with the use of the Internet. A quarter of patients were concerned that private medical information could be used inappropriately.

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